Creating the Ultimate Customer Experience for Attracting, Converting & Retaining clients is easy. Behavioral based communication can create magic in your business!
This presentation is fun, powerful and interactive. It helps you understand key insights on how you speak and enables you to adapt your communication style so that you are heard more clearly. Connect and create the WOW factor – by simply changing how and when you say things.
Increase sales, improve marketing results, build deep, quality relationships with your customers who will remain more loyal to you, spend more money and refer more people.
Customers today are highly educated and resourceful. They have money to spend and when they need your services or products you have only a few seconds to make a lasting impression. They are quick to decide whether or not you will deliver what they need.
What is the culture, image, impression you deliver?
Are you easy to work with and talk to? Is it an experience they will rave about? Or, is your company always filled with drama that creates a less than stellar experience?
Are you creating value for your clients? Or do they feel like they have to help you do your job/business? Do you leave them feeling loved, appreciated, valued and respected- or do you leave them with a sour taste in their mouth?
They don’t just by your products and service They buy YOU. Your essence, your company culture. They want an experience that makes working with you easy- and they want to know they made the right choice choosing you.
When you learn these insider secrets and understand how to create the WOW by communicating with people in a way that THEY want to be communicated with, you can stand out in the crowd by delivering a magnetic, ultimate customer experience.
In this hands on presentation you will learn the importance of:
- Increasing your VCP; what it is, why you need it and how it effects your bottom-line
- How to quickly identify what the key behavioral motivators are in your customers
- Know your personal behavior and communication style & how to adapt your style to theirs while maintaining authenticity
- How to say ‘no’ without saying ‘no’- and still create clients who love working with you
- Follow the advice in this seminar and you too can make your sales and marketing results go up in 30 days or less!